There have been some recent problems with large delivery vehicles that caused blockages at both the front and back gates. Taking extra time to communicate with the company responsible for your delivery is very important. You may have to do this through the company you place your order with. Delivery contractors or companies need to know the following:

1. Except on Little Pine Mountain Road, there should be no vehicle, trailer, or combination thereof that exceeds 8 feet in width, 45 feet in length, and/or 13.6 feet in height. Those are MAXIMUM NUMBERS and may be further limited by our staff depending on what street a delivery is on. Delivery destinations on very narrow roads should generally be limited to vehicles with a 26-foot maximum length. We have a responsibility to help ensure delivery vehicles do not get stuck, run other drivers off the road, or create major blockages enroute to their destination.

2. Delivery drivers need to head to 40 Little Pine Mountain Road via GPS to ensure they show up at the Front Gate. Failure to do so may cause them to arrive at the Back Gate and not gain entry. Delivery drivers generally require further communication and clearance than a typical guest, and that is not something we can do remotely.

3. Simply make it clear that the delivery will be going to a private community with narrow, mountainous roads. Many delivery drivers have abandoned their deliveries upon discovering they will have to traverse our challenging roads.

SPECIAL NOTE: Do not assume that because you ordered a single appliance or small piece of furniture it will arrive in a small truck. Most companies will mix your item in with many other deliveries, resulting in your reasonably small item arriving in a surprisingly large truck.

Taking a few extra minutes to relay this information to the responsible parties will ensure residents actually receive their deliveries as scheduled safely with minimal gate and road blockages. Please email [email protected] or call 770-893-2628 for further guidance or questions.