One of the most simple and important things residents can do to help our department with this is to use GateHouse to input guests. GateHouse is an online guest management service that can be accessed via computer or app on your phone/tablet. On GateHouse, residents can add their own guests, send electronic passes, and be automatically notified of guests’ arrival at the gate. GateHouse is VERY EASY to use. The GateHouse guide for Bent Tree residents can be found in the Public Safety section of the Bent Tree website or by following this link GATEHOUSE GUIDE. Although the guide contains everything residents need to know, below is some information that we receive frequent questions about:
 
- The website to access GateHouse is https://benttree.gatehouseportal.com. If the generic credentials noted in the GateHouse guide do not work, please call Public Safety at 770-893-2628 to have your username or password reset.
 
- The most common question we receive is regarding the “client code”. The client code is 190190. 
 
Thank you in advance for your assistance and attention to this. It is a tremendous help to our department for residents to add their own guests, and residents who use GateHouse are almost always happy they did. Email me at [email protected] with any questions or special assistance needed.